Cost per lead is the wrong number for law firm marketing
Firms that buy on cost per lead optimize for volume. The number that decides profit is cost per signed case.
Industry
Marketing, intake, and acquisition modeling for law firms and legal service providers.
Legal marketing operates under state bar advertising rules, platform policies for legal services, and federal and state rules on calls and texts to consumers. Ironstark builds campaigns and intake systems with those constraints set at the start, and works with each firm's counsel on claim language, disclaimers, and qualification criteria.
Firms get media, intake, and reporting that run as one system. Each signed matter traces back to the campaign, creative version, and intake record that produced it. Intake criteria come from the firm's attorneys, and the firm decides which matters it accepts.
Constraints
Programs are designed around these from the first brief. Requirements change, so each client confirms what applies with its own counsel.
Process
Case types, jurisdictions, and qualifying criteria come from the firm's attorneys.
Campaigns and intake share one record, so every signed matter traces to its source.
Spend, contacts, qualified leads, and signed retainers are reported by source and case type.
Measurement
Cost per signed retainer
Contact and qualification rates
Speed to first contact
Signed matters by source
Capabilities
An in-house media team using AI and inference data to target campaigns, with every claim reviewed before it runs.
Our own U.S. call center, staffed in-house, running on call center technology we built.
Forms, call flows, and qualification logic that move a consumer from first contact to a completed outcome.
Source tracking from first click to final outcome, reported in one place.
FAQ
No. Intake collects facts and hands qualified contacts to the firm. Only the firm's attorneys advise clients.
The firm. Intake applies the firm's criteria and passes the decision to its attorneys.
Firms that buy on cost per lead optimize for volume. The number that decides profit is cost per signed case.
Legal intake works best when the firm's attorneys write the qualifying questions and the intake team applies them the same way every time.